I might not be a movie star, but I am the James Bond of Customer Experience. Hopefully you find this blog useful.



  1. ADetailedHouse · February 22, 2015

    Although I haven’t delved very deep into your blog, I really did like your post, “Where’s the Beef?”

    Even though this topic has been cover by many before (ad nauseam), it’s most always been a dry (i.e. boring), common sense, non-enlightening, snooze-inducing read. You’ve pinpointed some intangible factors that separate those from being a flash in the pan to those who will garner long-term success and respect.

    Very nicely done, Daniel!



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